Privacy Policy

PlotListings ("we," "us," or "our") operates the plotlistings.com website and associated services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

Information We Collect

We collect information you provide directly to us when you create an account, list a property, send messages through our platform, contact our support team, or otherwise interact with our Service. This information may include:

• Account information: your name, email address, phone number, and password.
• Listing information: details about cemetery plots you list for sale, including location, pricing, photos, and descriptions.
• Communication data: messages sent through our in-app messaging system between buyers and sellers.
• Payment information: billing details processed through our third-party payment processor. We do not store full credit card numbers on our servers.
• Usage data: information about how you use our Service, including pages visited, search queries, listings viewed, and interaction patterns.
• Device information: IP address, browser type, operating system, and device identifiers collected automatically when you access our Service.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service.
• Process transactions and send related notifications.
• Facilitate communication between buyers and sellers through our messaging system.
• Send you technical notices, updates, security alerts, and account-related communications.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities to improve user experience.
• Detect, investigate, and prevent fraudulent transactions or unauthorized access.
• Personalize and improve your experience, including providing content and listings relevant to your interests and location.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: when you create a listing or send a message, certain information is visible to other users as necessary to facilitate the transaction.
• Service providers: we share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.
• Legal requirements: we may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With your consent: we may share information when you direct us to do so or provide explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and access controls limiting employee access to personal data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to certain legal exceptions.
• Portability: request a machine-readable copy of your data.
• Opt-out: unsubscribe from marketing communications at any time using the link in our emails.

To exercise any of these rights, please contact us at support@plotlistings.com. We will respond to your request within 30 days.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activity on our Service. Cookies are small data files stored on your device that help us improve our Service and your experience, identify popular features, and count visits. You can control the use of cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Service.

We use the following types of cookies:

• Essential cookies: required for the operation of our Service, including authentication and security cookies.
• Analytics cookies: help us understand how visitors interact with our Service by collecting and reporting information anonymously.
• Preference cookies: enable our Service to remember choices you make, such as language or region.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

PlotListings
Email: support@plotlistings.com

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where required by law, notify you by email or through our Service.